Training & Support
In any project, Arcadia’s main objective is to ensure our customer is self-sufficient and can successfully manage their compensation platform.
We believe that the path to self-sufficiency begins during implementation and is complete when the customer feels confident with the system. In order to provide the necessary support to achieve this state of self-sufficiency, Arcadia provides the following training and support options:.
- Customized field training support through your first pay cycle (typically packaged with implementation services)
- Long-term customer support
- Plan change support
- Overseeing the change management process
All of our training and support offerings are customizable in order to meet the needs and changing demands of our customers.
To learn more about Arcadia’s approach, please Contact Us.